Work Order System

Streamline communication between tenants and building managers with our paperless, web-based work order system.

 
 
 

Wasting Too Much Money On Paper?

Still trying to reach your maintenance staff by cell phone? Take control over your property and run a paperless community. 

Impress Your Tenants

My Building

Maintain a more efficient staff and keep tenants satisfied. Post building information such as building photos, freight rules, delivery procedures, front desk services and hours of operation.

No More Lost Voicemails or Service Calls

Order Confirm

Monitor building activity and gain more control.Building repair notifications, tenant purchases, and vendor transactions can be tracked, organized, and instantly available to office managers and building staff around the clock.

Control Vendor Access

Buildingservices

Invite contractors and merchants to provide service as trusted vendors. Supervise activity and usage in your building. 

Dispatch Work Effectively

Request Service

Our simple request interface makes it easy for building managers to add and select engineers and building porters to perform requested services. Maintain a building staff directory, create an order routing service queue and dispatch work orders simultaneously.

Meet Your Deadlines

Deadlines

Assist tenants in a timely manner. Prioritize your tasks based on the urgency of the tenant's request.

Forgetting Tenant Requests?

Use our system to address concerns and document request time, date, and activity. Eliminate paper and phone requests.

Building-Wide Notification System

Messageboard

Send memos building-wide or send only to selected tenants. Notify them of building holidays, electrical shutdowns, or any other important announcement.

Capture Additional Revenue

Products

Set prices for billable building services, and capture additional revenue opportunities in your building. Create a revenue stream from completed work orders. Our online work-order system provides tenants with a website to place orders and the building staff with software to manage  and process requests.

Everything Is Documented

Orders

Increase the value of your building and enhance customer service. Retain historical request data, create a paper trail, and resolve disputes between tenants and building staff.

Real Time Reporting

New Wo Reporting

Generate request reports and understand your tenant's needs. Our complete and simple request system provides easy to download reporting of all building activity. Reduce operating expenses, perform building analysis and support decision making.

System Benefits

  • Automate communication with tenants
  • Eliminate paperwork and reduce operating costs
  • Increase responsiveness to tenants requests
  • Improve efficiency and reduce data entry and administrative tasks
  • Create an easy to follow paper trail

Testimonial

"I am very satisfied with this system in our building! It's a convenient source of communication, and my staff can easily update information about the property and neighborhood at anytime. Most of all it, Shortpath saves us the headache of processing paperwork because it's all web-based. Not only been able to save on money, but our revenue has increased significantly since we made our billable services visible to tenants."

-Building Owner, New York, N.Y.